Refund policy
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy
Returns
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached
Return Process
To return an item, please email customer service at Order@khaleet.com to obtain a return merchandise authorization (RMA) Number. After receiving an RMA number, place the item securely in its original packaging, include your proof of purchase, and mail your return to the following address:
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Khaleet
Attn: Returns
Return Merchandise Authorization
Khaleet Company | Shwaikh Head-Office
Kuwait
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Return shipping charges will be paid or reimbursed by us
Refunds
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed
Exceptions
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange
Questions
If you have any questions concerning our return policy, please contact us at
+965 92220758
Order@khaleet.com